I’m writing to thank you for the incredible experience I had with Fire Defense recently. As a manager of a newly acquired multi-family apartment complex, I was faced with the daunting task of bringing the fire extinguishers up to code for the majority of the community. This hit just as COVID made its mark as well, and the safety of the residents was of prime concern. Fire extinguishers needed to be brought up to date, while bringing servicemen inside each apartment was out of the question.
I called many fire safety companies in the area and ultimately chose Fire Defense. This decision is one that I came to appreciate even more as the project progressed. Here’s why:
– Tim was easy to reach and patiently explained all the scenarios that I could expect with clarity. He shared his knowledge generously, and I knew I could count on his expertise.
– Fire Defense worked with me on the pricing, ensuring that the costs fit within our project budget.
– Fire Defense was very understanding of all COVID-related concerns and accommodated every unusual request, keeping social distancing and resident safety a priority.
– As I was not local at the time, Fire Defense made sure that I received regular updates on the progress.
– Fire Defense instituted special measures to ensure that the reporting could be completed with the same exactness and thoroughness as any other project, despite the restrictions that were strictly adhered to.
– When I needed assistance on another project outside of Fire Defense’s locale, Tim kindly answered every question I had, even though this project was being run in a different region entirely and out of his sphere of influence.
Fire Defense met and exceeded the expectations that I had. The reliability, clear communication and very reasonable pricing created a winning combination for exemplary customer satisfaction.
Thank you!
Debbie
Six years ago, I met Tim Stamp of FireDefense at a business networking event. I was so impressed, I made his company the preferred fire safety vendor for my property management company, serving 155 locations. Tim is incredibly knowledgeable and delivers a superior level of products and services with absolute integrity. He has been a pleasure to work with and is a great business partner because he is as committed to my clients and their safety as I am..
Mark Mediate
Tim of FireDefense once again brings us into compliance with fire safety. Tim is a great guy who takes great pride and care in his position, work and makes appropriate recommendations for fire safety. Without a reminder he comes in, at the appropriate time, to recheck equipment and re-certify the business, to safety code.
We have no reservations about recommending you to anyone looking for a professional who gets the job done. Many thanks Tim!
Howie Bernstein
Fire Defense is the most thorough fire extinguisher company I have had the pleasure to work with in all of my years of property management. Tim’s absolute knowledge and dedication to his craft is not only refreshing, but so very necessary as it pertains to life safety! I highly recommend Tim and Fire Defense!
Catherine MacAlpine
FireDefense has been providing fire extinguisher/emergency exit lighting service since January 2013, servicing 189 locations in six states. They simplified our operations by providing a uniformed design for each location, allowing our employees to become familiar with the new systems, while minimizing the risk of fire. FireDefense is paperless, providing a secured Private Portal System allowing our management team, the ability to recall any reports/documents 24/7 for all locations. They are professional and are always looking out for the best interest of our organization. I would enthusiastically recommend FireDefense.
Jojo Silva
My company has referred Tim Stamp to several of our customers who in turn used his company, Fire Defense. Each customer thanked me for the recommendaton and they were thrilled with his services and prices. Also, as a trustee of an office park, I hired Tim to service 17 buildings and we were very satisfied the benefits of his services.
Jim Hickox
We bought an office building and hired Tim to get us compliant with Fire codes, AND to make our building safer for our employees and tenants, Tim came on time, updated extinguishers that needed updating, provided specific solutions for specific circumstances (proper extinguisher in server / IT area, for example), and other details not in our area of expertise. He has all he needs right in his truck, so no wasted time running out for parts or products. Very happy.
Geoffrey Gordon
Tim does an exceptional job and ensures that your home and or company are protected with the right fire protection devices throughout the location. He can be trusted and doesn’t come across like some sales people do when they try to high pressure you to make a decision. I can recommend Tim without question to anyone.
Jeffrey C. Garr
I got to know Tim while we were both working at Cintas Fire Protection. I found him to have an excellent technical background, to be creative and imaginative in his ability to solve problems and have an in-depth understanding of the complex fire protection services industry.
I recommend Tim to anyone who has a need for an expert and advocate for your business with all aspects of fire safety. You can consider yourself lucky if you have the pleasure of working with Tim.
Tim Krulan
Having both worked with Tim and had his company work for Blockbuster, I have found him to be tenacious on delivering fair pricing and excellent customer service. I would recommend Tim to any company interested in a true partner.
Wayne Jones
I have been a customer and supplier for Tim Stamp for three years, and he doesn’t rest until the job is done correctly and completely. He’s extremely dedicated.
Christopher Shea
I recently purchased an existing business. Tim at Fire Defense ensured our retail location was up to code with our extinguishers and signage. His service not only provides compliance but peace of mind.
Hilary Troia
